Shipping Policy

Last Updated: June 15, 2025

Thank you for shopping with Elvara. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During periods of high demand, processing times may be extended. If there is a significant delay, we will notify you via email.

Shipping Times

Estimated delivery times are as follows:

Destination	Estimated Delivery Time
Canada	3–1 business days
United States	3–10 business days
International	7–21 business days

Delivery times are estimates only and may vary depending on your location, customs processing, weather conditions, and carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to monitor your shipment.

Please allow up to 48 hours for tracking information to become available.

International Shipping

We ship to many countries worldwide.

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

We are not responsible for orders shipped to an incorrect address provided by the customer. If an order is returned to us due to an incorrect or incomplete address, additional shipping fees may apply before it is reshipped.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed:

• Check your tracking information for updates.

• Contact the shipping carrier for additional information.

• If you still need assistance, contact our customer support team.

While we will do our best to help resolve shipping issues, we are not responsible for delays caused by shipping carriers, customs authorities, or events beyond our control.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include:

• Your order number

• Photos of the damaged product

• Photos of the shipping packaging

We will review your claim and arrange a replacement or refund if appropriate.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we cannot guarantee that changes or cancellations can be made.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Email: elvaraclothing.support@gmail.com

Business Hours: Monday–Friday, 9:00 AM–5:00 PM

We appreciate your business and strive to provide a smooth and reliable shopping experience for every customer.