Refund policy

Refund Policy

Last Updated: June 15, 2025

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return:

The item must be unused, unworn, and in its original condition.
The item must be in its original packaging with all tags attached.
Proof of purchase or order confirmation is required.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items cannot be returned or refunded:

Gift cards
Sale or clearance items (unless defective)
Personalized or custom-made products
Digital products or downloadable content
Items marked as final sale

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Shipping charges are non-refundable unless the return is due to our error or a defective product.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item. If you need an exchange, please contact us before returning the product.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. Include your order number and photos of the item and packaging so we can resolve the issue as quickly as possible.